When you experience slow drains or sewer back-up, it is important to call the Wastewater Treatment Facility in addition to calling your plumber. We will inspect the City sewer main and determine if the blockage is in the mainline or the private service line. If the problem is in the City main, we can alleviate the problem at no cost to you. If the problem is in the private sewer line, staff will advise you of any action you should take.
Causes of sanitary sewer backups are:
- Invasive tree roots
- Putting items down your drain that should be put into your garbage
- Sewer Pipe problems (private and/or City Main)