When you experience slow drains or sewer back-up, it is important to call the Wastewater Treatment Facility in addition to calling your plumber. We will inspect the City sewer main and determine if the blockage is in the mainline or the private service line. If the problem is in the City main, we can alleviate the problem at no cost to you. If the problem is in the private sewer line, staff will advise you of any action you should take.
Causes of sanitary sewer backups are:
Invasive tree roots
Putting items down your drain that should be put into your garbage
Sewer Pipe problems (private and/or City Main)
Sewer odors occur when basement floor drains have dried up and allow sewer gas to enter the home. These drains need to be checked periodically and refilled with water. Pour water into the drain to keep it filled and to prevent it from drying out. If the odor persists, call the Wastewater Treatment Facility at 507-444-2452.